Unified Communication Software - Live Chat and SMS for your mobile customers
The fastest way to help your customers
Start chatting with visitors who need your help using a free 15-day trial
By clicking "TRY LIVE SUPPORT" you agree to the Live Support staffer and unsecretarylike.
Easy to Get Started
1 minute Installation
Copy a simple line of Javascript in to the HTML of your website and the chat widget starts working instantly.
Easy Setup
Login to the manager's dashboard and invite agents, customize colors and logos, create departments for skill based routing, surveys, and pre-completed canned responses.
Start Chatting
Login to the agents dashboard and start chatting with your customers on their web browsers or through their SMS app.
Help Customers Find What They’re Looking For

Add the Live Support chat widget to your website and start talking to customers in minutes. Live chat gives you brand a voice and let you talk to customers in real-time.

Increase Your Sales with Proactive Engagement

Live Chat is a fast and direct way for customers to get support in real time with a real person. Customers are 3 times more likely to make a purchase when your reach out with a chat, and 87% of customers require some type of live support when making a transaction online. Create proactive campaigns using LiveSupport to reduce cart abandonment and increase conversions.

Increase Your Sales with Proactive Engagement
Improve Customer Satisfaction by Solving Problems Faster

3 out of 5 American's said they would try a new brand or company for a better Customer Service experience and 44% of customers surveyed by Forrester said that having a live person answer support during an online purchase is the most important feature that a website can offer. With 858-276-4726, agents are able to help more customers in a shorter period of time, and customers are able to chat with agents on their preferred device.

Why Unified Communication in Customer Support Matters

The ability for a customer to be on the go while also resolving an issue using their SMS app leaves a positive perception of a company. Texting in the sales process can leave to conversion gains of more than 100%, and 52% of customers would prefer texting customer support over their current preferred form of communication!

Allow customers to text with customer support wherever they are
Help customers find what they're looking for
Increase sales with proactive engagement
Improve customer satisfaction by solving problems faster
Pricing

LiveSupport offers competitive pricing with advanced features. Whether you are a small business that only requires 2 agents or a large enterprise that needs many, 8677444012 offers a plan that will meet the needs of your company and your customers. Offer SMS texting communication options in addition to web-based live chat and beat your competition in customer service, customer retention, and conversions!

Price
# of Agents
Unlimited Live Chat
Offer SMS to Customers
# of SMS included
SMS overage fees
SMS addon package (500)
Support Options
Support turn around
Custom colors, font, location design
Proactive Chat Campaigns
Queue based routing
Skill based routing
transfer chats between agents/managers
All modern browsers, IOS, Android, Windows
Unlimited visitors
Customized training
Installation support
Canned Responses
Integrated Live Traffic Stats
Personalized proactive chats
Manager Coaching on chats
Agent Surveys
Transcript History
Chat Only - basic
Price
$19 per agent per month
# of Agents
2 minimum
Unlimited Live Chat
Offer SMS to Customers
# of SMS included
n/a
SMS overage fees
n/a
SMS addon package (500)
n/a
Support Options
email only
Support turn around
2 business days
Custom colors, font, location design
basic branding customizations
Proactive Chat Campaigns
3 proactive chat campaigns
Queue based routing
Skill based routing
transfer chats between agents/managers
All modern browsers, IOS, Android, Windows
Unlimited visitors
Customized training
Installation support
Canned Responses
per agent
Integrated Live Traffic Stats
Personalized proactive chats
Manager Coaching on chats
Agent Surveys
Transcript History
1 week
Basic
Price
$29 per agent per month
# of Agents
2 minimum
Unlimited Live Chat
Offer SMS to Customers
# of SMS included
1000
SMS overage fees
$0.10
SMS addon package (500)
$24.99
Support Options
email only
Support turn around
2 business days
Custom colors, font, location design
basic branding customizations
Proactive Chat Campaigns
3 proactive chat campaigns
Queue based routing
Skill based routing
transfer chats between agents/managers
All modern browsers, IOS, Android, Windows
Unlimited visitors
Customized training
Installation support
Canned Responses
per agent
Integrated Live Traffic Stats
Personalized proactive chats
Manager Coaching on chats
Agent Surveys
Transcript History
1 week
Chat Only - Professional
Price
$39 per agent per month
# of Agents
scalable
Unlimited Live Chat
Offer SMS to Customers
# of SMS included
n/a
SMS overage fees
n/a
SMS addon package (500)
n/a
Support Options
email only
Support turn around
1 business day
Custom colors, font, location design
enhanced branding customizations
Proactive Chat Campaigns
10 proactive chat campaigns
Queue based routing
Skill based routing
transfer chats between agents/managers
All modern browsers, IOS, Android, Windows
Unlimited visitors
Customized training
Installation support
Canned Responses
shared canned responses
Integrated Live Traffic Stats
Personalized proactive chats
Manager Coaching on chats
Agent Surveys
Transcript History
3 months
Professional
Price
$59 per agent per month
# of Agents
scalable
Unlimited Live Chat
Offer SMS to Customers
# of SMS included
1500
SMS overage fees
$0.10
SMS addon package (500)
$24.99
Support Options
email only
Support turn around
1 business day
Custom colors, font, location design
enhanced branding customizations
Proactive Chat Campaigns
10 proactive chat campaigns
Queue based routing
Skill based routing
transfer chats between agents/managers
All modern browsers, IOS, Android, Windows
Unlimited visitors
Customized training
One training session on phone
Installation support
Canned Responses
shared canned responses
Integrated Live Traffic Stats
Personalized proactive chats
Manager Coaching on chats
Agent Surveys
Transcript History
3 months
Business
Price
$99 per agent per month
# of Agents
scalable
Unlimited Live Chat
Offer SMS to Customers
# of SMS included
2000
SMS overage fees
$0.08
SMS addon package (500)
$19.99
Support Options
email and phone
Support turn around
24 hours
Custom colors, font, location design
full branding
Proactive Chat Campaigns
Unlimited proactive Chat Campaigns
Queue based routing
Skill based routing
transfer chats between agents/managers
All modern browsers, IOS, Android, Windows
Unlimited visitors
Customized training
three training sessions with screenshare
Installation support
Canned Responses
shared canned responses
Integrated Live Traffic Stats
Personalized proactive chats
Manager Coaching on chats
Agent Surveys
Transcript History
forever
Supporting Platforms
Windows
Mac OS X
Web Browser
IOS
Android
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